White Transcription Services Limited
Your point of contact with us will remain your personal contact. We believe that if a relationship works, why change things?
Once we have registered you on our client database, you will be assigned a project worker. It is this person who will deal with all your queries, personally supervise your workloads and ensure your deadlines are met. Additionally the project worker will ensure that transcriptions are quality-checked for accuracy and presentation. Your personal project worker will ensure that we take the pressure off of you and also ensure that your transcription requirements run smoothly.
Comprehensive Confidentiality Agreement
We have in place a comprehensive confidentiality agreement with all our staff and high-grade (AES-256) encryption for our software, hardware and secure site. We even offer safe file storage with FIPS 140-2 encryption certification should this be requested.
We Have Never Missed a Deadline!
Proud of our reputation to have never missed a deadline and confident that we have one of the fastest turnaround times of similar companies, we offer a reliable, professional, friendly service.
48 Hour Turnaround Average and Proofreading Included!
Looking at our overall file returns, our average turnaround time is 48 hours.
All completed transcriptions are proofread once by the transcriber, then scanned for accuracy and typographical errors by our proofreading staff. Random transcriptions are also selected (minimum every fourth file through our system) along with its corresponding audio and this is independently checked for accuracy and quality against the original sound file.